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Please read these terms carefully before using our services.
By using this website, you agree to these terms. Welcome to Paratattva Catuspathi & Publications. By accessing or using this website, users agree to comply with and be bound by the following terms and conditions.
All teachings and educational materials presented on this website are based on the teachings of His Divine Grace Srila A.C. Bhaktivedanta Swami Prabhupada and the Gaudiya Vaishnava tradition.
All courses, books, videos, study materials, PDFs, and website content are intended for personal educational and devotional use only.
All books, course materials, publications, graphics, videos, and written content remain the intellectual property of Paratattva Catuspathi & Publications unless otherwise stated.
This website does not display third-party advertisements. If we later permit third-party advertising or promotions, Paratattva will be responsible for selecting and overseeing those placements and for any customer information we disclose to an advertiser, in accordance with our Privacy Policy and applicable law.
Unauthorized copying, redistribution, recording, resale, screen recording, sharing of login credentials, or reproduction of any course material, video, book, or publication without permission is strictly prohibited.
Course access may be suspended or revoked in cases of misuse, piracy, inappropriate behavior, or violation of website policies.
Users are expected to maintain respectful and devotional conduct in classes, discussion groups, comments, and community interactions associated with the platform.
Users agree not to misuse, attempt unauthorized access, damage, hack, or interfere with the functioning or security of the platform.
Payment made for digital courses, downloadable materials, online classes, or self-paced programs is generally non-refundable unless specifically stated otherwise.
The institute reserves the right to modify course structure, schedules, teachers, pricing, website content, or learning materials whenever necessary.
Paratattva Catuspathi & Publications shall not be held responsible for internet issues, device compatibility problems, third-party platform interruptions, payment gateway failures, or temporary website downtime.
Any disputes arising in connection with the website or its services shall be subject to the jurisdiction of Nadia, West Bengal, India.
Applies to physical books and other physical products ordered through www.paratattva.in. Does not apply to online course access or purely digital products.
Orders are processed after successful payment and verification. Delivery is expected within 5 days inside Dhaka and within 15 days outside Dhaka, after dispatch. Processing and delivery times may vary depending on stock availability, weekends, holidays, special events, pre-orders, order volume, and courier conditions; these timelines are estimates rather than guaranteed delivery dates.
Applicable shipping and handling charges, if any, will be displayed or communicated before completion of the order. Charges may depend on destination, parcel weight, order value, delivery method, and courier availability.
We may ship to serviceable locations in India and, where offered, to international destinations. Availability of international delivery depends on postal/courier serviceability, customs restrictions, and the products ordered. Delivery time begins after dispatch and varies by destination and courier. Delays may occur due to weather, transport disruption, holidays, customs, remote locations, or other circumstances beyond our reasonable control. Tracking information will be provided where available.
Customers are responsible for providing a complete and accurate recipient name, address, postal code, mobile number, and other delivery information. Please contact us immediately if a correction is required. We cannot guarantee that an address can be changed after dispatch. If delivery fails due to an incorrect/incomplete address, refusal, or repeated unavailability, the parcel may be returned to us and reshipment may require additional shipping charges.
Please inspect the parcel after delivery. If an item is materially damaged in transit, defective, missing, or different from what was ordered, contact us as soon as reasonably possible and preferably within 7 days with order details and clear photographs/video of the parcel, packaging, and item. If tracking indicates an unusual delay or a parcel appears lost, contact us and we will coordinate with the courier. Replacement or refund decisions will be made after reasonable verification.
For international shipments, the recipient may be responsible for customs duties, import taxes, local fees, or clearance requirements imposed by the destination country unless expressly stated otherwise at checkout. Customs processing may cause additional delays. Customers should ensure that the ordered products can lawfully be imported into the destination country.
Different cancellation and refund rules apply to recorded/self-paced courses, live courses, and physical books/products. Please review carefully before purchasing.
Successful course purchases are not refundable for change of mind, lack of use, or a decision not to continue once enrollment or course access has been provided. Refunds are limited to eligible cases described below, such as a verified duplicate or incorrect charge, or a paid live course cancelled by Paratattva. If such a claim is approved, Paratattva will initiate the refund within 7–10 working days after approval. A bank or payment provider may take additional time to credit the account. Any refund or remedy required by applicable law remains available.
Fees paid for recorded or self-paced courses are non-refundable once enrollment has been completed and course access has been provided. Students are requested to review the course description, eligibility requirements, language, duration, assessment system, and certification requirements carefully before enrolling. A student's decision not to begin, continue, or complete a course, lack of available time, change of personal circumstances, or expiry of the course-access period does not entitle the student to a refund. This is subject to any refund or remedy that cannot lawfully be excluded under applicable law.
A student who voluntarily withdraws from or chooses not to attend a live course is not ordinarily entitled to a refund. If Paratattva cancels a paid live course and the course is not conducted, the affected student will be eligible for an appropriate refund or may be offered another suitable option with their agreement. Reasonable changes to class dates, timings, facilitators, or platforms do not by themselves constitute cancellation of a course. Where a substantial change makes participation impracticable, Paratattva may consider an appropriate remedy based on the circumstances and applicable law.
If a student or customer is charged more than once for the same transaction, or an incorrect amount is successfully collected due to a verified technical or payment-processing error, the excess or erroneous payment will be refunded after verification.
A physical-book order may be cancelled before dispatch by contacting us promptly. If cancellation is possible before handover to the courier, the applicable refund will be processed. Once dispatched, returns are handled under the return/replacement provisions. If you receive a materially damaged, defective, or incorrect item, contact us preferably within 7 days with order details and clear photographs/video. After verification, we may arrange a replacement, reshipment, or refund. Unless expressly stated on the product page, books are generally not returnable for change of mind after delivery.
For eligible claims described in this policy, approved refunds will be initiated within 7–10 working days after approval, to the original payment method or another mutually agreed lawful method. This timeline does not make a successful course purchase refundable where the course terms above say it is non-refundable. Banks and payment providers may require additional time to credit the amount after we initiate the refund. To the extent permitted by law, payment-gateway charges, shipping charges already incurred, and certification or administrative charges already incurred may be excluded from a refund.